Feedback and complaints

We welcome your views on the service and care we provide, whether it is a compliment, suggestion or complaint. Your feedback helps to bring about meaningful improvements across all CHI locations.

Please complete the feedback form below and click submit or email us at patientfeedbackandsupport@olchc.ie.

Contact details

Patient Feedback and Support Service Department
Postal Address: Children's Health Ireland at Crumlin, D12 N512, Ireland
Email: Patient Feedback and Support
Tel : + 353 1 409 6715

On receipt of your correspondence we will:
Pass on any compliment received for a member of staff or our service.
Act upon any suggestion for improvement where possible.
Acknowledge your formal complaint within five working days.
Respond to your formal complaint within 30 working days, or keep you informed if this process takes longer.
For more information about how the data you submit will be used please refer to the CHI privacy policy here.

Your Name: Please enter your name

Patient Name: Please enter the name of the patient

I am a:

Email: Please enter your email address

Telephone:

Address:

Nature of Feedback:

Would you like us to respond to your feedback?

Please specify the area your feedback relates to (Ward/Speciality/Department):

Your Feedback:

CHI can publish anonymised quotes from my feedback in internal and external documents, on social media, and on their website: