Skip to main content

Terms and conditions

Access to this website and its use is governed by the Terms and Conditions set out below. These Terms and Conditions are important and are for your protection and that of Children’s Health Ireland. Please take the time to read them carefully. By proceeding further, you will be deemed to have accepted them.

Terms and conditions

This website ( is established in Ireland in accordance with the laws of the Republic of Ireland and will be governed by the laws of that country. When you use the website, you accept that your use of the website and any information on the site, will also be governed by the laws of Ireland and if any dispute arises from your use of the website or any of the information on it, you agree to allow such dispute to be heard in the Irish courts.

  1. CHI reserves the right to make changes to the information, design and services provided in the website without notice and without liability. Every effort will be made to advise of changes in advance.
  2. CHI reserves the right to add, amend or vary the terms of this agreement by publishing notice of such changes on its website and the continued use of the service will signify your acceptance of the changes.
  3. In the event of and in your transmitting material to CHI using this website, CHI has no responsibility for the accuracy, veracity and completeness of same and for any errors in the manner of its input.
  4. CHI will not be liable for the use or misuse of this function.
  5. CHI makes every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet. CHI cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material off this website.
  6. Note: personal details volunteered through any forms on the site is treated with the highest standards of security and confidentiality, in strict accordance with the Data Protection Acts.
  7. Registered users of this website should note that data collected during competitions may be retained for statistical purposes and subsequently may be used in the formulation of future competitions.
  8. CHI reserves the right to at any time, and without liability, modify, suspend, or discontinue www.childrenshealthireland.ieor any materials (or any part or specification thereof), with or without notice, for any valid technical, operational or commercial reasons.

Personal and Non-commercial use limitations

The website is for your personal, non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or service found on or obtained from the site; provided that you may download, reproduce, and retransmit solely for non-commercial purposes. With the exception of the foregoing limited authorisation, no license or right in any copyright of or any other party is granted or conferred to you.

The website is provided on an “as is” basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability, fitness for a particular purpose, or non-infringement, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.

Your use of this website is at your own risk. In no event shall, its agents, representatives or licensors be liable for any loss, injury or damages, direct, indirect, punitive, special, incidental, consequential or otherwise, resulting from, or in any way connected to, the use of this website.

Information, in each case regardless of whether such damages are based on contract, tort, strict liability, or those other theories of liability. Some jurisdictions do not allow the exclusion of implied warranties or consequential or incidental damages, so portions of the above-referenced exclusions may not directly apply to you. You hereby waive any and all claims against its agents, representatives or licensors arising out of your use of the website or any other information.

No unlawful or prohibited Use

As a condition of your use of the website, you warrant to that you will not use the website for a purpose that is unlawful or prohibited by these terms, conditions, and notices.


The contents of are provided as an information guide only. They are intended to enhance public access to information about CHI. Whilst every effort has been made to ensure the accuracy of the information/material contained on, Children's Health Ireland assumes no responsibility for and gives no guarantees, undertakings or warranties concerning the accuracy, completeness or up to date nature of the information provided on the website and does not accept any liability whatsoever arising from any errors or omissions.

Social Media Policy

The following moderation guidelines relate to all social media channels operated by Children’s Health Ireland (CHI).

Children's Health Ireland reserves the right to hide or delete any comments or content deemed inappropriate. In some cases, dependent on frequency, scale or content posted, we reserve the right to ‘ban’ or ‘block’ users from posting to our social media accounts. 

Inappropriate comments or content may include:

  • Abusive or hurtful comments
  • Comments that use inappropriate language or hate speech (based on colour, race, nationality, ethic or national origin, religion, or sexual orientation)
  • Inappropriate language includes: swearing, graphic descriptions of death or illness
  • Off-topic, redundant or repeated comments (this includes the promotion of activities not related to CHI)
  • Personal or organisational attacks, threats or defamatory comments
  • Naming individuals linked to legal or clinical enquiries
  • Inappropriate or graphic imagery
  • Comments or imagery that violates the privacy of our patients and their families or our staff
  • Content, comments or imagery that violates copyright or that may be confidential

All opinions (outside official hospital posts) that are expressed on Children's Health Ireland’s social media accounts represent the thoughts of the individual commenters, and not those of the hospital.

Information posted on our social media accounts should not be considered medical advice, nor is it intended to replace consultation with a qualified health professional. If you have questions about your health, please contact your GP.

All links to other websites found on our social media accounts are provided as a service to readers, but such linking does not constitute endorsement of those sites by Children's Health Ireland, and as such we are not responsible for the content of external websites.

By submitting content to any Children's Health Ireland social media account (wall posts, comments, photos, links, etc.), you understand that this information is publicly available, and that Children's Health Ireland may use this information in internal and external publications and other communications. If you do not wish to have your information published, please do not post that information.

Children's Health Ireland has an official process to deal with Complaints/Feedback/Suggestions and families should contact the Patient Feedback Service directly for assistance.

Contact Us