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If your child does not need to stay overnight, they’ll be referred to the Outpatients Department. A specialist will see you and your child in a private treatment room for your appointment, diagnosis or procedure. Your child may be sent for other tests such as blood tests or x-rays during their appointment.

Outpatient locations

Your appointment letter will tell you when and where to arrive for your appointment. Please read it carefully.

What to bring

For your appointment please bring:

  • your child’s appointment letter
  • a list of any medicines your child is taking, including over the counter medicines or herbal supplements
  • your GPs name and contact details
  • a list of any questions you may have
  • any previous medical notes or reports, and the names of any specialists your child has seen

You may also want to bring some snacks, a change of clothes and your child’s favourite toy to help pass the time.

Arriving at the hospital

Please do not arrive more than 15 minutes before your appointment time.

When you arrive:

  • follow the instructions on your appointment letter for where to go
  • wash your hands with the hand gel provided
  • check in at the main reception desk or kiosks
  • let us know if your child has any additional needs
  • wait for your child to be called

Your appointment

Your child may need to be sent for other tests during their appointment, or referred to a ward for treatment. This may mean your visit is longer than you expected, so please come prepared.

The consultant will tell you if your child needs to return to the clinic for any follow-up appointments. You can book further appointments at the reception desk before you leave.

If you have any questions about your consultation or follow-up care, please ask the team during your visit.

Please observe these guidelines:

Cancelling or changing your appointment

We understand that sometimes you may not be able to attend your child's appointment. If this happens, please let us know as soon as possible so that we can arrange a new appointment for you. This means we can offer this appointment to another child who needs it.

If you do not attend your appointment without notifying us first, you may be discharged back to your GP.

You can find contact details for the clinic on your appointment letter.

Helpful resources

Watch this video Guidance for Parents/Guardians and Children/Adolescents on your Outpatient visit.