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Feedback and complaints

We welcome your views on the service and care we provide, whether it is a compliment, suggestion or complaint. Your feedback helps to bring about meaningful improvements across all CHI locations.

Please complete the feedback form below and click submit or email us at

Contact details

Patient Feedback and Support Service Department
Postal Address: Children's Health Ireland at Crumlin, D12 N512, Ireland
Email: Patient Feedback and Support
Tel : + 353 1 409 6715

  • On receipt of your correspondence we will:
  • Pass on any compliment received for a member of staff or our service.
  • Act upon any suggestion for improvement where possible.
  • Acknowledge your formal complaint within five working days.
  • Respond to your formal complaint within 30 working days, or keep you informed if this process takes longer.
  • For more information about how the data you submit will be used please refer to the CHI privacy policy here.
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